Opt-In Policy

Last updated: February 27, 2025

Welcome to GlobalNet Internet Services’s SMS communication service. This policy outlines how users opt in to receive SMS messages from us, including promotional and transactional notifications.

How Users Opt In

Users may opt in to receive SMS messages through the following methods:

  • Website Sign-up: During account registration, users can check a box to consent to receiving SMS messages.
  • Keyword Subscription: Users can subscribe by texting "JOIN" to 800-809-6665.
  • In-Person or Paper Form: Users may provide written consent on a sign-up form.

Consent Confirmation

Upon subscribing, users will receive a confirmation SMS stating:

“Thank you for subscribing to GlobalNet Internet Services alerts. Reply STOP to unsubscribe. Message & data rates may apply.”

Frequency of Messages

The number of messages users receive will depend on their selected preferences, but we will not exceed 5 messages/week.

How to Opt Out

Users may opt out at any time by replying STOP to any message. A confirmation of the successful opt-out will be sent immediately.

Data & Privacy Protection

We respect user privacy and will not share or sell phone numbers. For more details, refer to our Privacy Policy.

Contact Us

For any questions or concerns, contact us at:

  • GlobalNet Internet Services
  • Email: support@surfglobal.net
  • Phone: 802-764-1304
  • Website: www.surfglobal.net