Opt-In Policy
Welcome to GlobalNet Internet Services’s SMS communication service. This policy outlines how users opt in to receive SMS messages from us, including promotional and transactional notifications.
How Users Opt In
Users may opt in to receive SMS messages through the following methods:
- Website Sign-up: During account registration, users can check a box to consent to receiving SMS messages.
- Keyword Subscription: Users can subscribe by texting "JOIN" to 800-809-6665.
- In-Person or Paper Form: Users may provide written consent on a sign-up form.
Consent Confirmation
Upon subscribing, users will receive a confirmation SMS stating:
“Thank you for subscribing to GlobalNet Internet Services alerts. Reply STOP to unsubscribe. Message & data rates may apply.”
Frequency of Messages
The number of messages users receive will depend on their selected preferences, but we will not exceed 5 messages/week.
How to Opt Out
Users may opt out at any time by replying STOP to any message. A confirmation of the successful opt-out will be sent immediately.
Data & Privacy Protection
We respect user privacy and will not share or sell phone numbers. For more details, refer to our Privacy Policy.
Contact Us
For any questions or concerns, contact us at:
- GlobalNet Internet Services
- Email: support@surfglobal.net
- Phone: 802-764-1304
- Website: www.surfglobal.net